1. Purpose of collecting personal information

The purpose of collecting customer information is for below purposes:

– Customer support: purchasing, payment, delivery.

– Provide product information, services and support according to customer requests.

– Send notifications of our latest programs and products.

– Solve problems that arise when purchasing.

2. Scope of information collection

We collect personal information from customers when placing orders on the website:

Full name:

Email address:

Phone number:

Address:

3. Information storage time

The Member’s personal data will be stored until cancellation is requested or the member logs in and makes the cancellation. In all cases, member personal information will be kept confidential on Minh Phat Coffee’s server

4. Persons or organizations that may have access to that information

– For shipping partners, information will be provided to serve the delivery of goods such as Name, address and phone number.

– For company employees, there will be appointed departments to support customer during the process of using the product.

– Programs are linked, co-implemented, or outsourced for the purposes stated in Section 1 and personal information security requirements always apply.

– Legal requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.

5. Address of the information collection and management unit

– Business name: MINH PHAT INTERNATIONAL COFFEE COMPANY LIMITED

– Established and operating under Business Registration Certificate No. 0373770198 issued by the Department of Planning and Investment of Ho Chi Minh City on April 22, 2016.

– Head office: 154/4 Ly Chinh Thang, Vo Thi Sau Ward, District 3, Ho Chi Minh City.

6. Methods and tools for users to access and edit data:

If you have any requests regarding access and correction of personal information provided, you can:

– Call directly to phone number: 0906931327

– Send email: sales@minhphatcoffee.com

Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope as notified:

At minhphatcoffee.com, protecting your personal information is very important, you are assured that the information provided to us will be kept confidential minhphatcoffee.com commits not to share, sell or rent personal information. minhphatcoffee.com commits to only using your information in the following cases:

– Improve service quality for customers

– Resolve disputes and complaints

– When required by law enforcement.

 

minhphatcoffee.com understands that your right to protect personal information is also our responsibility, so in case of any questions or suggestions related to minhphatcoffee.com’s privacy policy, and regarding personal information being used for the wrong purpose or scope as announced, please contact hotline 0906931327 or email: sales@minhphatcoffee.com to handle and work directly with customers.